Freight, Shipping or Delivery Fees

You can charge freight as a combination of any of the following: fee per number of items, base fee per order, weight based fee, minimum fee and/or maximum fee. 

 

To add freight to all items in your catalogue -

  1. Click the Green [View Products] button to give you access to your Calogue/Shopping cart
  2. Click [Freight] from the grey menu towards the top of the page
  3. You must enter a "Shipping Destination" for each freight formula you set up
  4. You can enter a base fee if you want a fixed freight fee per order
  5. You can enter a per unit fee if you want to cover the costs of multiple item orders
  6. There are many other options, and the system will add up all the fees collectively to determine a total freight fee
  7. You can prioritise freight options so that the most common one is at the top of the list

These are all based on a destination from a dropdown box that your customer selects from, each with a different freight formula. The destination dropdown box can have unlimited destinations, eg country names, continent names, across town, same day courier delivery, standard post, fast post, etc.

 

Minimums and Maximums and Free Delivery

All fees are calculated and added together. If the shipping fee does not add up to the minimum shipping fee for that destination, then the minimum fee will be charged. If the total of shipping fees are more than the maximum, then only the maximum fee will be charged.

You can also offer free delivery if someone buys $min value of goods. If you want to offer free shipping based on quantity or similar, then you may need to package that as a product, or specifically word it in the shipping description, however, there is no way to force this logic.

 

Weight based fees

Weight based shipping fees are only applied to the product items with a weight specified. By default all products have a weight of 0, so will not be affected by any weight fee calculations.

Weights are never displayed, so you can alternatively use it as a mulitplier

If you are using a stepped weighting system, eg 0-5kgs = $x and 5-10kgs = $y, then you can now put filters on your shipping options, so that only valid ones are displayed to users... Thus you can achieve fixed pricing on a weight band.

 

Customised Freight Fees / Caveats

If you are not able to calculate your exact freight fees with our system, please do let us know the cause of your issue, so we can consider it for a future upgrade. In the interum you will need to estimate the shipping fee on a win some, lose some basis.

 

We won't consider customising freight fees for less than $1000 setup fee, as it is extremely complicated to integrate any changes. So please understand that you would do better to modify your shipping fees to our shipping calculator structure, rather than to try and force us to use your existing fee structure. This will also ensure it is easy for the customer to understand and allow our system to calculate a true and final price for the purchase.

 

Examples

  1. CD's delivered for $1 per item plus $3 handling fee. If you buy 2 CD's, the price is $5
  2. CD's delivered for $1 per item, minimum shipping fee is $3. If you buy 2 CD's the price is $3
  3. Food items delivered based on weight. Enter approximate weights on all products. Enter approximate weight fees into calculator. Provide a minimum fee or base fee.

Tricks

If you have a complicated per unit shipping fee that is based on several different destinations, then use weight based calculations. The actual weight added for a product doesn't have to be exactly true, as this information is not actually displayed on any pages. So you can just use the weight as a ratio to be applied against the weight fee in the shipping fees setup area.

eg CD's delivered for $1 per item, records for $3 per item, gift cards and wrapping free. Make the per unit fee $0. Make the weight fee $1. Change the weight of all records to be 3grams, and the weight of all CDs to be 1 grams. Leave items that don't affect shipping fee as 0 grams.

 

How do I add unique freight charge for a particular product?

  1. Login
  2. View your products
  3. Click on the one you want to update
  4. Click 'Change pricing, freight or quantities here'
  5. Edit the price
  6. Click the [update] button

Index Previous Next