CONTENT MANAGEMENT SYSTEM ONLINE HELP
Commonly asked questions
Timeline to build your website
How long will this all take? Here you will find timeline guide for completing website projects
Checklist before going live
Use this checklist to review your website before going live.
How can I make my trial site live? (go live)
How to change your website from a trial site to a live public site, payment etc
Can I extend my trial?
Your trial period is extended everytime you press publish, so you can keep your trial going as long as it takes for your site to be ready to go live.
How can I make changes to the way my site looks?
There are various approaches available to allow you to style the template, content and system-generated pages.
How do I change my website theme
The DESIGN menu provides options to change and backup/restore saved themes
Procedure for getting a customised website template
Here is the procedure for having your website custom designed.
Editing more than one website
I have several websites. How do I access them under one login and password?
How do I remove or edit my sitewide messages
If you have added sitewide messages to the site they can be changed via the DESIGN > MESSAGES AND POPUPS section
How do I change my login password
I've made my site live - why can I not find it in Google?
Google doesnt automatically know that your website is live the minute you make it live. In fact it could take up to 6 months for Google to find it and index it.
You can help speed up this process up by submitting your site to Google for consideration
Google results are linking to an old page - how do I fix this?
You can tell Google about the new page by setting file redirects in the system.
My images look ok in the CMS, but show rotated on iPad, other devices
If youre images are rotated on your website unexpectedly, it could be due to hidden EXIF data stored on the image when taking the photo
How do I edit my Template Footer
If your template comes with some default content in the templates footer area, this is how you can edit it.
How to switch to HTML Mode
If you need to switch to HTML mode to add scripts or embed codes into your page there are two ways to do it.
Adding Code before the BODY tag
You can access the area to put code before the body tag via the SEO area
How do I remove the featured products that appear on my new trial site
Some templates come with promoted products on the homepage - here's how to remove them
Who owns my website?
The short answer is you do, however you can't take our easy to use content management system with you
Creating a web site for an extra domain name
If the domain name is connected to another webspace, then please create a new webspace (using the same login email address as your existing site), then transfer the domain over from your other webspace, there is a domain setup option for that.
Custom Placeholder Pages [One page website]
You may like to go live with a single custom placeholder webpage with your own graphics, or downgrade to this if you are going offline for a while.
Where is the OPTIONS tab?
Many help guides talk about clicking the (Page) Options tab. This is where it is located
How do I change my font / text / heading size?
You can change the size of the text either when editing a page or in the template.
How to edit my Template Header
How do I change editors?
There are multiple editors in the CMS, including the Drag-drop and Contentbox editors - here's how you change editors.
Building your site
Content Editor Modes Explained
- DRAG DROP Editor (Default)
Drag-drop Editor Overview
Changing the editor from Drag-Drop to Contentbox
Changing the editor to TINY MCE
Using Drag-drop in Blog and Events pages
How to create a linkable button
How to link to a page
Setting content visibility on Desktop and Mobile
Working with Tables
Adding a Telephone or Email link
Copy / Paste Snippet Blocks to a different page
Hover states and animations
How to link to in-page content
Resizing Rows and Columns
Snippets and spacing - Margins and Padding
Text Sizing and Line Heights
Special Snippet Blocks
Homepage Featured Slider
Homepage Featured Grid
Grid Snippet Block
Header Snippet (Template)
- CONTENTBOX Editor (Advanced)
Section Settings & Content Settings
Common Contentbox Questions
Constrain the Contentbox column widths
- WORD STYLE Editor (TinyMCE)
Images / Photos
Disable Caption Click
Banners and Sliders
The primary Website Banner
Sliders and Slideshows
Changing your templates Masthead for a different layout
Tweaking your template
Shopping Cart Tags
More Q & A
Create a link button [Menu Link]
Tweaking your menus
Mobile Styling and Optimisation
Mobile Formatting Overview
Common Mobile Questions
Caption Overlays - Large amounts of text
SEO Options for Mobile
Advanced Page Types
Blog / Gallery / News Pages
Events Booking System
Branch List Directory
Photographers Shopping Cart
Organising Directory Classifications
Layout and Formatting
General Layout and Formatting
Category / Product Lists
Product Detail Pages
Cart and Checkout
Enabling / Disabling Shopping Elements
Product Pricing, Currencies
Rental, Booking and Appointment Systems
Couriers / Shipping
Stock & Quantities
Vouchers, Discounts, Loyalty Points
Selling Photos / Prints
Shopping Cart Add-on Page types
Advanced APIs / Add ons
Point of Sale (POS)
Orders / Invoices
Email & Membership
Members Pages / Template Customisations
From Addresses and Reply To Email Notifications
Global Enquiry form options
Standard Field Names
Moving email to a subfolder using Squirrel Mail (webmail)
Forums & Blogs
Pop3/Imap Email Services
Scams and Hoaxes
Lead Magnets / Growing Your Customer Database
Form Spam Filtering
Promoting your site
Analytics and Tracking
Power User Options
Bookings Management System
General Booking Info
Creating Bookable Products and Settings
Bookings and bookings management
Common Booking Questions
HTML / CSS Snippets
Bulk Email / Membership Tags
Shopping / Notification Tags
Tags for Templates
Embedding Web Fonts
API - EDI
FAQ Help Map
Uploading local font files
Advanced Template Customisation, CSS, etc