Accommodation Booking System

It is easy to take bookings for accommodation.

Customer Experience

  • Customer adds their selected room type (aka products) to their cart. 
  • On the next page, the customer is prompted to select an arrival date and departure date. 
  • The customer will only see availability for their room types and room quantity.
  • The customer can be prompted to pay a deposit, pay in full, or nothing at all, and complete the order. 

Configuring Accommodation Booking

To do this go to E-commerce > Setup Options (under bookings section) 

  • Configure the minimum notice you want before taking a booking, eg to avoid same day bookings. 
  • Configure the maximum notice, to avoid customers booking too far into the future. 
  • Add all of your rooms as "resource calendars". Specify any special features of the room for later use. 
  • Add each room type as a new product, of type "accommodation"
  • For each room type, you can optionally specify tag filters, so that only matching rooms are used. This is important if you want to sell certain rooms at a higher rate for special features, but still have the room available for a different product type. 
  • 12 noon is the start/end time of each booking for accommodation. You can still add terms and conditions specifying a different check-in/checkout time, as that calendar time is not known to customers. 

Managing Bookings

  • Following the completion of a successful booking, you can manage the bookings in the back end, either under the Bookings tab on the left hand menu or under the E-commerce tab.
  • You can move bookings between rooms. 
  • You can change the date of a booking
  • You can view the ecommerce order related to a booking, under Orders.

Calendar Synchronisation

  • All bookings will synchronise with Google or Office365 calendars, using 12 noon as the start/end time of each booking. 
  • You can still add terms and conditions specifying a different check-in/checkout time, as that calendar time is not known to customers. 
  • Change a booking on your phone calendar, and it will update automatically on our server. (you will need to manually contact your customer about the change)
  • Change a booking on our system, and it will automatically update on your phone. (Synchronisation happens every hour or so, depending on how busy your booking calendar is.)

View Demo Site

Index Previous Next