Rental / Hire Management System

Customer Hiring Process

• Customers can add either hire items or sale items to their cart.
• If there are any hire items in the cart, then they are prompted to select a start date and time for collection, and then a return date/time. 
• Customers can see the availability of a product type, within the scope of office hours, and availability is based on any of the items in the set that is available for the required period of time.
• Just like with any cart, they can choose a delivery method if you wish to offer one. 

Getting Started

1. Configure the Booking Setup Options

To do this go to E-commerce > Setup Options (under bookings section) 

First of all, configure your normal opening hours, and any booking rules such as

• Minimum or maximum hire time (Booking Duration)
• Calendar interval sizing (eg can customers book in 15 or 30 minute increments, or must they book by the hour, or a half day. (Calendar Cell Size)
• If customers keep an item overnight, will they be charged for each and every hour through the night, or just charged a token 2 hours for the benefit of after hours use of the item. (Overnight Booking Interval)
• Similarly, how many hours will be charged if they hire an item through a weekend? (Weekend Booking Interval)
• How much spacing should we apply between bookings to allow for late returns. (Space Between Bookings)

2. Add your Hire Products

• Each product is added to the catalogue, just as you would add any other product for sale. You can mix and match hire items with sale items. 
• Choose ADD PRODUCTS, then ADD HIRE ITEM as the product type.
• For each product type, you can add multiple hire items. Each item has their own calendar, and can be managed individually.
• How many hire items / calendars you can add is limited by the specific hosting plan. See the hosting pricing plans > hire items for the amount of items allowed in a plan.
• Availability of the hire product is based on availability of any of the items in the set. 
• You can edit the product to manage it's specific booking options and view or manage it's hireage calendar(s).

Our ecommerce enabled booking systems make it a breeze to enable customers to book their hire items and be sure of availability.

• You can accept the booking without payment, or take a deposit, or require payment in full. 
• You can manage the return of hire items via our bookings management system. 
• You can accept any final payment for items that have not been fully paid for, or request payment for those that were late returned. 

Hire Product Example