Clearing your browser cache

In most cases a quickfire way to refresh your current page content is to press and hold the CTRL key and F5 key

However if you are experiencing issues with website logins for form field information, your browser may have stored information. Clear the browser history completely to start with a clean slate.

WARNING: Clearing your browser cache of all item such as cookies and saved passwords will mean you will need to re-login to any sites where you auto saved a username and password including the CMS

The first step is to find out which browser you are currently running. Most browsers tell you which version you are running.

If you don't know you can generally find out by following STEP1 of the instructions below, then choosing ABOUT FIREFOX, ABOUT CHROME or ABOUT INTERNET EXPLORER depending on which browser you are running.



CHROME BROWSER on Windows 

  1. Click the spanner icon in the chrome menu
  2. Choose OPTIONS from the menu dropdown
  3. From the sidebar, click UNDER THE BONNET
  4. Press the button at the top CLEAR PASSWORDS
  5. Click the checkboxes of all relevant information you would like to remove
  6. If your issues are with logging in to a site Check the CLEAR PASSWORDS and CLEAR SAVED AUTOFILL FORM DATA
  7. Close all instances of the browser and re-open
(Tested on chrome version 15.0.8)


INTERNET EXPLORER 9 on Windows

  1. Click the COG icon from the top right of the menu
  2. Choose INTERNET OPTIONS from the menu dropdown
  3. From the GENERAL tab, find the browsing history section and check the box DELETE BROWSING HISTORY ON EXIT
  4. Click the DELETE button below the checkbox
  5. Uncheck PRESERVE FAVOURITES WEBSITE DATA
  6. If your issues are with logging in to a site Check the FORM DATA and PASSWORDS
  7. Click DELETE from the base of popup
  8. Click APPLY and OK from the internet options window, and close the window
  9. Close all instances of the browser and re-open


INTERNET EXPLORER 8 on Windows

  1. Click the TOOLS link from the top right of the menu in the browser
  2. Choose INTERNET OPTIONS from the menu dropdown
  3. From the GENERAL tab, find the browsing history section and check the box DELETE BROWSING HISTORY ON EXIT
  4. Click the DELETE button below the checkbox
  5. Uncheck PRESERVE FAVOURITES WEBSITE DATA
  6. If your issues are with logging in to a site Check the FORM DATA and PASSWORDS
  7. Click DELETE from the base of popup
  8. Click APPLY and OK from the internet options window, and close the window
  9. Close all instances of the browser and re-open


FIREFOX 8 on Windows 7

  1. From the FIREFOX menu at the top left, chose the OPTIONS link, then OPTIONS from the popup menu
  2. Once the options tab is visible choose the PRIVACY icon from the top menu
  3. From the history area, click the CLEAR YOUR RECENT HISTORY link
  4. From the popup window choose EVERYTHING as the time range to clear
  5. From the DETAILS dropdown, check all the boxes
  6. Close all instances of the browser and re-open


SAFARI 5.1 on Windows 

  1. Click the COG icon from the top right of the menu
  2. Choose RESET SAFARI from the menudropown
  3. Choose the information you wish to delete (checking all boxes is recommended)
  4. If your issues are with logging in to a site Check the REMOVE SAVED NAMES and PASSWORDS and OTHER AUTOFILL FORM text boxes
  5. Click the RESET button. If you chose the close all windows checkbox your browser will reset automatically otherwise close your browser and re-open

http://www.wikihow.com/Clear-Your-Browser's-Cache

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