Web Statistics

Use our Web Stats to monitor your traffic, and search engine optimisation success. See which other websites are giving hits to your website, which search engines are working, and which keywords people have used to find you. Web Stats come free with every domain you register and host with us.



We do not control who can or cannot visit your website. We also cannot control who links to your website. AWStats will report all of these links, and there is nothing we can do if a link to your website exists on an unfavourable page. Unique visitors can come from all sorts of sources, and you will see some information within your statistics report as to what hosts or sources these visitors are using. AWStats may report unsuccessful malicious activity, and we cannot tell AWStats not to report these. Unsuccessful malicious attacks are nothing to be concerned with, and only shows that our security system is doing its job.


Here is an explanation of the terms you will find as provided by http://awstats.sourceforge.net/docs/awstats_glossary.html


Unique Visitor:
A unique visitor is a host that has made at least 1 hit on 1 page of your web site during the current period shown by the report. If this host make several visits during this period, it is counted only once.
The period shown by AWStats reports is by default the current month.
However if you use AWStats as a CGI you can click on the "year" link to have a report for all the year. In a such report, period is full year, so Unique Visitors are number of hosts that have made at least 1 hit on 1 page of your web site during those year.

Number of visits made by all visitors.
Think "session" here, say a unique IP accesses a page, and then requests three others without an hour between any of the requests, all of the "pages" are included in the visit, therefore you should expect multiple pages per visit and multiple visits per unique visitor (assuming that some of the unique IPs are logged with more than an hour between requests)

The number of "pages" logged. Only files that don't match an entry in the NotPageList config parameter (and match an entry of OnlyFiles config parameter if used) are counted as "Pages". Usually pages are reserved for HTML files or CGI files, not images nor other files requested as a result of loading a "Page" (like js,css... files).

Any files requested from the server (including files that are "Pages") except those that match the SkipFiles config parameter.

Total number of bytes for pages, images and files downloaded by web browsing.
Note 1: Of course, this number includes only traffic for web only (or mail only, or ftp only depending on value of LogType).
Note 2: This number does not include technical header data size used inside the HTTP or HTTPS protocol or by protocols at a lower level (TCP, IP...).
Because of two previous notes, this number is often lower than bandwith reported by your provider (your provider counts in most cases bandwitdh at a lower level and includes all IP and UDP traffic).

Entry Page:
First page viewed by a visitor during its visit.
Note: When a visit started at end of month to end at beginning of next month, you might have an Entry page for the month report and no Exit pages.
That's why Entry pages can be different than Exit pages.

Exit Page:
Last page viewed by a visitor during its visit.
Note: When a visit started at end of month to end at beginning of next month, you might have an Entry page for the month report and no Exit pages.
That's why Entry pages can be different than Exit pages.

Session Duration:
The time a visitor spent on your site for each visit.
Some Visits durations are 'unknown' because they can't always be calculated. This is the major reason for this:
- Visit was not finished when 'update' occured.
- Visit started the last hour (after 23:00) of the last day of a month (A technical reason prevents AWStats from calculating duration of such sessions).

Please note, it is common for sites with a lot of traffic generated from search engines to have 50-60% of customers leaving in under 30 seconds. The important thing is how long those other 40% stick around for, and just how many they are as a number, not as a percentage... Its something to watch and monitor...

A browser that is used primarily for copying locally an entire site. These include for example "teleport", "webcapture", "webcopier"...

Direct access / Bookmark:
This number represent the number of hits or ratio of hits when a visit to your site comes from a direct access. This means the first page of your web site was called:
- By typing your URL on the web browser address bar
- By clicking on your URL stored by a visitor inside its favorites
- By clicking on your URL found everywhere but not another internet web pages (a link in a document, an application, etc...)
- Clicking an URL of your site inside a mail is often counted here.

Add To Favourites:
This value, available in the "miscellanous chart", reports an estimated indicator that can be used to have an idea of the number of times a visitor has added your web site into its favourite bookmarks.
The technical rules for that is the following formula:
Number of Add to Favourites = round((x+y) / r)
x = Number of hits made by IE browsers for "/anydir/favicon.ico", with a referer field not defined, and with no 404 error code
y = Number of hits made by IE browsers for "/favicon.ico", with a referer field not defined, with or without 404 error code
r = Ratio of hits made by IE browsers compared to hits made by all browsers (r <= 1)

As you can see in formula, only IE is used to count reliable "add", the "Add to favourites" for other browsers are estimated using ratio of other browsers usage compared to ratio of IE usage. The reason is that only IE do a hit on favicon.ico nearly ONLY when a user add the page to its favourites. The other browsers make often hits on this file also for other reasons so we can't count one "hit" as one "add" since it might be a hit for another reason.
AWStats differentiate also hits with error and not to avoid counting multiple hits made recursively in upper path when favicon.ico file is not found in deeper directory of path.
Note that this number is just an indicator that is in most case higher than true value. The reason is that even IE browser sometimes make hit on favicon without an "Add to favourites" action by a user.

HTTP Status Codes:
HTTP status codes are returned by web servers to indicate the status of a request. Codes 200 and 304 are used to tell the browser the page can be viewed. All other codes generates hits and traffic 'not seen' by the visitor. For example a return code 301 or 302 will tell the browser to ask another page. The browser will do another hit and should finaly receive the page with a return code 200 and 304. All codes that are 'unseen' traffic are isolated by AWStats in the HTTP Status report chart, enabled by the directives ShowHTTPErrorsStats. in config file. You can also change value for 'not error' hits (set by default to 200 and 304 with the ValidHTTPcodes directive. The following table outlines all status codes defined for the HTTP/1.1 draft specification outlined in IETF rfc 2068.
They are 3-digit codes where the first digit of this code identifies the class of the status code and the remaining 2 digits correspond to the specific condition within the response class. They are classified in 5 categories:

1xx class - Informational
Informational status codes are provisional responses from the web server... they give the client a heads-up on what the server is doing. Informational codes do not indicate an error condition. 
100 100 Continue
The continue status code tells the browser to continue sending a request to the server. 
101 101 Switching Protocols
The server sends this response when the client asks to switch from HTTP/1.0 to HTTP/1.1 

2xx class - Successful
This class of status code indicates that the client's request was received, understood, and successful. 

200 200 Successful
201 201 Created
202 202 Accepted
203 203 Non-Authorative Information
204 204 No Content
205 205 Reset Content
206 206 Partial Content
The partial content success code is issued when the server fulfills a partial GET request. This happens when the client is downloading a multi-part document or part of a larger file. 

3xx class - Redirection
This code tells the client that the browser should be redirected to another URL in order to complete the request. This is not an error condition. 

300 300 Multiple Choices
301 301 Moved Permanently
302 302 Moved Temporarily
303 303 See Other
304 304 Not Modified
305 305 Use Proxy

4xx class - Client Error
This status code indicates that the client has sent bad data or a malformed request to the server. Client errors are generally issued by the webserver when a client tries to gain access to a protected area using a bad username and password. 

400 400 Bad Request
401 401 Unauthorized
402 402 Payment Required
403 403 Forbidden
404 404 Not Found
405 400 Method Not Allowed
406 400 Not Acceptable
407 400 Proxy Authentication Required
408 400 Request Timeout
409 409 Conflict
410 410 Gone
411 411 Length Required
412 412 Precondition Failed
413 413 Request Entity Too Long
414 414 Request-URI Too Long
415 415 Unsupported Media Type

5xx class - Server Error
This status code indicates that the client's request couldn't be succesfully processed due to some internal error in the web server. These error codes may indicate something is seriously wrong with the web server. 

500 500 Internal Server Error
An internal server error has caused the server to abort your request. This is an error condition that may also indicate a misconfiguration with the web server. However, the most common reason for 500 server errors is when you try to execute a script that has syntax errors. 
501 501 Not Implemented
This code is generated by a webserver when the client requests a service that is not implemented on the server. Typically, not implemented codes are returned when a client attempts to POST data to a non-CGI (ie, the form action tag refers to a non-executable file). 
502 502 Bad Gateway
The server, when acting as a proxy, issues this response when it receives a bad response from an upstream or support server. 
503 503 Service Unavailable
The web server is too busy processing current requests to listen to a new client. This error represents a serious problem with the webserver (normally solved with a reboot). 
504 504 Gateway Timeout
Gateway timeouts are normally issued by proxy servers when an upstream or support server doesn't respond to a request in a timely fashion. 
505 505 HTTP Version Not Supported
The server issues this status code when a client tries to talk using an HTTP protocol that the server doesn't support or is configured to ignore.

SMTP Status Codes:
SMTP status codes are returned by mail servers to indicate the status of a sending/receiving mail. The status code depends on mail server and preprocessor used to analyze log file.
All codes that are failure codes are isolated by AWStats in the SMTP Status report chart, enabled by the directives
ShowSMTPErrorsStats in AWStats config file. You can decide which codes are successfull mail transfer that should not appear in this chart with the ValidSMTPCodes directive.
Here are values reported for most mail servers (This should also be values when mail log file is preprocessing with maillogconvert.pl).
SMTP Errors are classified in 3 categories:

2xx/3xx class - Success
They are SMTP protocols successfull answers
200 200 Non standard success response
Non standard success response
211 211 System status, or system help reply
System status, or system help reply
214 214 Help message
Help message
220 220 Service ready
Service ready
221 221 Service closing transmission channel
Service closing transmission channel
250 250 Requested mail action taken and completed
Your ISP mail server have successfully executes a command and the DNS is reporting a positive delivery.
251 251 User not local: will forward to
Your message to a specified email address is not local to the mail server, but it will accept and forward the message to a different recipient email address.
252 252 Recipient cannot be verified
Recipient cannot be verified but mail server accepts the message and attempts delivery
354 354 Start mail input and end with .
Indicates mail server is ready to accept the message or instruct your mail client to send the message body after the mail server have received the message headers.
4xx class - Temporary Errors
Those codes are temporary error message. They are used to tell client sender that an error occured but he can try to solve it but trying again, so in most cases, clients that receive such codes will keep the mail in their queue and will try again later.
421 421 Service not available, closing transmission channel
This may be a reply to any command if the service knows it must shut down.
450 450 Requested mail action not taken: mailbox busy or access denied
Your ISP mail server indicates that an email address does not exist or the mailbox is busy. It could be the network connection went down while sending, or it could also happen if the remote mail server does not want to accept mail from you for some reason i.e. (IP address, From address, Recipient, etc.)
451 451 Requested mail action aborted: error in processing
Your ISP mail server indicates that the mailing has been interrupted, usually due to overloading from too many messages or transient failure is one in which the message sent is valid, but some temporary event prevents the successful sending of the message. Sending in the future may be successful.
452 452 Requested mail action not taken: insufficient system storage
Your ISP mail server indicates, probable overloading from too many messages and sending in the future may be successful.
453 453 Too many messages
Some mail servers have the option to reduce the number of concurrent connection and also the number of messages sent per connection. If you have a lot of messages queued up it could go over the max number of messages per connection. To see if this is the case you can try submitting only a few messages to that domain at a time and then keep increasing the number until you find the maximum number accepted by the server.
5xx class - Permanent Errors
This are permanent error codes. Mail transfer is definitly a failure. No other try will be done.
500 500 Syntax error, command unrecognized or command line too long 501 501 Syntax error in parameters or arguments 502 502 Command not implemented 503 503 Server encountered bad sequence of commands 504 504 Command parameter not implemented 521 521 does not accept mail or closing transmission channel
You must be pop-authenticated before you can use this SMTP server and you must use your mail address for the Sender/From field.
530 530 Access denied
A sendmailism ?
550 550 Requested mail action not taken (Relaying not allowed, Unknown recipient user, ...)
Sending an email to recipients outside of your domain are not allowed or your mail server does not know that you have access to use it for relaying messages and authentication is required. Or to prevent the sending of SPAM some mail servers will not allow (relay) send mail to any e-mail using another company’s network and computer resources.
551 551 User not local: please try or Invalid Address: Relay request denied 552 552 Requested mail action aborted: exceeded storage allocation
ISP mail server indicates, probable overloading from too many messages.
553 553 Requested mail action not taken: mailbox name not allowed
Some mail servers have the option to reduce the number of concurrent connection and also the number of messages sent per connection. If you have a lot of messages queued up (being sent) for a domain, it could go over the maximum number of messages per connection and/or some change to the message and/or destination must be made for successful delivery.
554 554 Requested mail action rejected: access denied 557 557 Too many duplicate messages
Resource temporarily unavailable Indicates (probable) that there is some kind of anti-spam system on the mail server.



The first selection we have will be the summary section. In this section everything contained within the page is summed up into a few simple to read sections. This section will give a user the basic run down for the month as far as stats go. More useful information can be found further down.

Unique Visitors

The unique visitors section of the summary page will show the amount of “Unique” or different visitors to a page. This is normally the amount asked for by other webmasters. This is a true number of visitors to a site for the current month.

Number of Visits

The number of visits is the amount of users that come to the site including return visitors. This is the amount of unique visitors combined with return visits. So if a user visits a page more then once in a 12 hour period, each of those visits will be counted and displayed here.


The pages section displays the amount of pages that have been viewed for the month. This basically shows the amount of pages within a site that have been viewed by users throughout the month.


Hits are the amount of visits a site receives plus the amount of connections per user. Each user that displays a web page may make multiple connections to the server to download images, text and any other information that may be needed for the page to display. This is all logged and is displayed as the amount of total hits a site receives.


The bandwidth displays the current bandwidth usage for the month. It also displays the average usage per user. This is the average amount of bandwidth a user may use each visit. This will give a good idea of what the bandwidth usage is like for the month and give a basis for calculating the monthly bandwidth usage.

Monthly History

The monthly history displays pasts months the same way the Summary displays the current month. This will give a short run down of the; unique visitors, number of visits, page views, hits, and bandwidth. Each section is the same as above, with more months to view.

Days of Month

The days of the month displays each day of the month and the usage statistics for that day. This information will give a user stats for; number of visits, pages, hits, and bandwidth. This information reads the same way all of the above does.

The bottom of this section will give an average and a total. The average is the site averages in; number of visits, pages, hits and bandwidth each day. The total is the same but the total so far for that month. This information can be found under the Summary section also.

Days of Week

The days of the week displays average stats for each day of the week. This will give a user information on each day and which days out perform others. This is good information for users that release information on a weekly basis. By releasing information or updates on the most popular day of each week, more viewers will see the new information.


The hour section displays the totals for each hour of the day for that month. This will give useful information to a user about which hour of the day users’ login more often.


The hosts section displays the top 25 hosts that have visited the site. These are normally users, but in some cases can be search engines and other spidering programs. This section will also display the last time a user visited the site. This will only give the host IP address.

Authenticated Users

Authenticated users are those that have access to password protected sections of a site. Any section using an .htaccess file to password protect it will be displayed in this section. This lets a webmaster know if someone has access to the site that shouldn’t have. There is also a “Last Visit” section on this, which will display the last time that user accessed the site.

Robots/Spiders Visitors

Robots or Spiders are used by search engines to index a site and the pages within it. This section will display a list of robots/spiders that have hit a site along with the hits and bandwidth for each. It also lists the last time the robot/spider hit the site. This information is very useful for SEO (Search Engine Optimists). This also lets a user know which major search engines haven’t hit their site, so they can submit to them.

Visits Duration

The visits duration will display the average amount of time users stay on the site. This is useful to find out if users are actually staying on the site and using the information provided, or just looking over the site and then leaving. This section will display the number of visits for each time duration, along with the percentage of traffic it makes up. Each time duration is measured in minutes; there is also an hour+.

Please note, it is common for sites with a lot of traffic generated from search engines to have 50-60% of customers leaving in under 30 seconds. The important thing is how long those other 40% stick around for, and just how many they are as a number, not as a percentage... Its something to watch and monitor...

Files Types

This section shows the different types of files that are access on the server. It will show the hits the file type received along with it’s percentage of the traffic. This will also show the amount of bandwidth this type of file consumes and the percentage it uses of the total bandwidth used for that month. This is a good section to find out what files are using the most bandwidth.


Each time a user visits a page within a site, the system will log where they have went on the server. So if a users’ hit the index file the most, it will be displayed as number one on this section. This also displays more useful information like “Viewed” and “Average Size”. Viewed is the amount of times users have accessed this file total, average size is the average size of the file. Remember that dynamically created pages will not be displayed here, only the handler file.

The Entry and Exit section is can also be very useful. For those of us that practice SEO (Search Engine Optimization) this section is gold. The “Entry” section shows how many users enter the site on that given page compared to the total “Viewed” number. This number is how many users have loaded that page first. The “Exit” section is the same thing, but it shows how many users exited the site from that given page.

Operating Systems

The operating systems section is just how it sounds. It will display different operating systems and the amount of users that use them. This section also shows the amount of hits and the percentage of traffic that given operating system makes up. This is helpful in determining how many users can view the site the way it was meant to be viewed. Each browser for each operating system will display the site differently. So if the site was optimized for Internet Explorer (Windows) then someone using Konqueror (Linux) will view it differently.


Just as the operating systems section, this displays the browsers users use to view a site with. This will also show the amount of users that have hit the site and the percentage of traffic they make up. This is also good in determining which users are viewing the site the way it was meant to be viewed. This will also show which users can’t view the site at all, if a given browser will not load a page correctly.


The grabber section of the “Browsers” section will give a simple yes or no. This means that the browser or program is copying or grabbing the files for later use. Allot of offline browsers will do this in order to view a page correctly while being offline. The most common grabber that will be displayed here will be WebCopier. WebCopier is an offline browser that will download an entire site for offline viewing.

Connect to Site From

The “connect to site from” section is one of the most important sections of the stats log. This section will give a wealth of knowledge if read correctly. Keep in mind this section gives “Pages” which is explained above as how many page views a site receives. It also has “Hits” which is also explained above as how many visits + return visits a site receives. The percentage of traffic each section makes up for is also displayed.

Direct Address/Bookmark

The Direct address/book section is just how it sounds. It will display the amount of users that have visited a site from their own bookmarks or have typed the address in directly through their browsers. These are your return visitors, your community and what makes up for the majority of the traffic to a users site.

Links from News Group

Links from News Group are links from news groups. This will display the amount of links from any news groups directly to the site or its sub pages.

Links from Internet Search Engine

This is one of the most important sections of a users log file. If a user practices SEO (Search Engine Optimization) then this will be very helpful in determining which search engines are linking to their site and the amount of traffic that is being generated from that given search engine. The two rows of numbers beside each engine are the page views and hits that have been received from that search engine. A link to a full list is also available if all are not listed.

Links from an External Page

This section is setup the same as the links from Internet search engines. It will list links from other sites instead of search engines. This could be a sites affiliates’, anyone linking to a users site, or anything other then search engines. This also gives the page views and hits along the side of each link. This section will also display the total page views and hits along with there percentages.

Search Keyphrases and Keywords

This is the most important section of the log files, if SEO is practiced. This search keyphrases will display key phrases that users have used to access the site. These are not single keywords; the keywords section will display those. Again each section will display the amount of searches that each key word of phrase quarried along with the percentage of traffic it accounts for.


This section displays miscellaneous information about a site. The most important of this section, is the amount of users that have bookmarked the site. Most webmasters use this as a kind of popularity ranker. The more bookmarks verses users for that month, means they are doing something right. The first number is always the amount that accrued and the second is the amount of visits.

HTTP Error Codes

The HTTP error code section displays different errors that have accrued for visitors to the site. This section also displays the amount of hits each error received along with it’s percentage of traffic it accounts for. Also shown here is the amount of bandwidth each error account for.


Log files are simple to read once a basic knowledge of them is acquired. Learning to utilize log files and statistic analyzers are an important part of running any site. They will give very useful information about a number of different aspects of a site, as can been seen from the above. They are a vital role in any websites growth and development.

(Text provided by http://www.webmasterstop.com/47.html)

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