Processing Orders

  • If you are not using an automatic payment gateway, (e.g. manual internet banking) you may need to mark your orders as paid manually.
    You can do this individually which allows you to make adjustments if needed, or you can mark many orders as paid in bulk.
  • If you are using a courier integration, depending on your settings - your courier company will be feeding the tracking number back into the website.
    Some courier integrations will have settings allowing you to send the notification from their dashboard, or to send from the CMS.
    These settings below show how to mark orders as shipped manually.
  • If you are only partially shipping some of an order, you can send partial shipping notifications.
  • If you have a collection option, this is how you can send a notification that the order is ready to collect and any collection information.