The Basics

How to use this FAQ
Here are some tips on finding the right answers in this FAQ [more]

Create a Website Tutorial (Printable)
You may find it easier to print out the following steps to help create your website. [more]

Editor Quick View
This page quickly outlines the toolbar functions in the editor [more]

Publishing Changes
Read here about the importance of publishing changes [more]

Save Changes | Preview | Publish
A quick overview of the editor buttons and what they do [more]

I've made changes in the CMS but can't see it live?
If this is your issue, there are several answers... [more]

Changing Contact Details
How to change your contact details on the site and your account [more]

How to change the website name
Where to go to change/rename the text that appears in the heading of the website (standard templates) [more]

Glossary of website-related terms
Not sure about website terminology? Find the definitions of all the web-related terms we use [more]

Logouts / Session Expired / Can't edit page X
If you keep getting logged out after only a few steps, then the problem is to do with session cookies... You need to enable these... here are some tips [more]

Preferred Web Browsers
The preferred web browsers for editing content in our CMS is Internet Explorer on a PC or Camino on a Mac. However, we do widely support Firefox, Safari, Opera, etc. Usage of our WYSIWYG rich content component may differ from browser to browser. [more]

10 tips everyone should know
Here is a quick list of things that everyone should know. [more]

Answers to everything
Click refresh, publish, restart your browser, clear your cache/delete temp files, restart your computer and wait 1-48 hours... Those answers solve nearly all world problems. :-) [more]

Clearing your browser cache
Detailed instructions on removing stored information from your browser. [more]