Getting Started
Basics
The Process
Video Tutorials
Adding Pages
Page Basics
Menus and Sub menus
Other layouts
Uploading content
Design Templates
The Basics
Changing the Banner
Tweaking your menus
Tweaking your template
Troubleshooting
Templates Advanced
The Content Editor
Editor Introduction
Formatting Text
Inserting content
Troubleshooting
Editor Advanced
Shopping Carts
Shopping Basics
Layout & Formatting
Payment
Pricing & Currencies
Stock & Quantities
Advanced
Uploading Photos
API - EDI
Email
Scams and Hoaxes
Bulk Emailer, Members
Bulk Email
Forums & Blogs
Managing Membership
Domains
Website Hosting
Advanced
Search Engines
FAQ Help Map
>
Getting Started
>
FAQ Help Map
FAQ Help Map
Getting Started
Basics
How to use this FAQ
How can I make my trial site live? (go live)
Create a Website Tutorial (Printable)
Editor Quick View
Publishing Changes
Save Changes | Preview | Publish
Glossary of website-related terms
Logouts / Session Expired / Can't edit page X
Preferred Web Browsers
10 tips everyone should know
I've made changes in the CMS but can't see it live?
The Process
Timeline to build your website
Checklist before going live
Procedure for getting a customised website template
Editing more than one website
Who owns my website?
Video Tutorials
Adding Pages
Page Basics
How do I add a new page?
What kind of page template should I use?
Removing or deleting a page
Setting your homepage
What can I use a single plain pages for?
Hidden Pages and Password Protected Pages
Hiding default page headings
Menus and Sub menus
Sub Menus
Menu Link
Other layouts
News/Events Pages
Enquiry / Survey Forms, Custom Enquiry Forms
Adding Flash movies
Uploading content
Uploading Videos / Streaming Videos
FTP - Uploading large files or files in bulk
FTP using Mozilla Firefox
Design Templates
The Basics
Design template overview
Zone 2
Which design template is best for my needs?
Changing the Banner
Creating a banner for my website
Uploading a new banner
Choosing a Banner from our library
Tweaking your menus
Change Menu Button Name and SEO options
How do I add a new menu button?
How do I change the look of my menu buttons?
How do I add custom menu button images?
Adding content below menu buttons
Change menu to CSS capable
Tweaking your template
Changing fonts
Changing Background Colours and Other Colours
Add background images
Troubleshooting
Undoing design changes...
Font colour won't change from blue
Templates Advanced
Getting us to customise your template
Importing a new template
Specifying the DOCTYPE
Custom template tags [TAGS] overview
CSS Menus
The Content Editor
Editor Introduction
Formatting Text
Changing Font Colours
Line Spacing Notes
Using headings effectively
Why can't I choose a specific point font size?
Copy and Paste is a great way to make your life easier, but beware of these pitfalls.
Inserting content
Inserting Photos / Positioning Photos
Positioning images on single plain pages
Page Introduction and Page Footer
Inserting Links.
Inserting Tables / Columns / Background Colours.
Adding a calendar
How do I create an image link, or upload a linked advert?
How do I embed or insert a map (or other dynamic content) in to my page?
Troubleshooting
I have saved my edits but they aren't visible on my site - Why?
Demo-Only Message when Saving Changes
Browser crashing when opening page
Editor Advanced
Keyboard Shortcuts
Backups / Undo / Reverting to a previous version
Giving members editor access
Shopping Carts
Shopping Basics
What is an ecommerce site? When might I need one?
Standard Online Sales Sequence
Setting up a Shopping Cart (printable tutorial)
Layout & Formatting
Catalogue/Shopping Cart Layout Options
Options for colour and size (with different prices, SOH or codes)
Delivery Address, Gift Message, File Upload and Checkout Customisations
Adding additional questions at product level
Adding a product under multiple categories
Hiding the Checkout
Payment
What other Payment Options can I offer on my website?
What is a payment gateway and a merchant account?
Selecting the right credit card payment gateway / merchant account. NZ
Credit Card Payment Notifications
Shopping Cart Transaction Messages
Hosted Payment Solution, or your own SSL cert?
Information for Completing Merchant Account Forms
Paymark Logins
Where to add Returns Policy information
Adding additional information to a successful credit card transaction
Pricing & Currencies
Freight, Shipping or Delivery Fees
How to add Vouchers and Discounts
Adding a currency converter
Trade Pricing / Member Pricing
Multiple Currencies
Stock & Quantities
Out of Stock, Hidden, Not for sale or Prioritised Products
How does quantity in stock reduce?
Quantity selection - allowing decimals or more than 20
Advanced
Ordering Products Offline
Exporting product info from MYOB
Importing orders to my accounting system.
How to Import Products from a Spreadsheet into Your Shopping Cart
Selling digital media like PDFs
Uploading Photos
How to upload photos
Image requirements for your website.
Using MS Paint to resize or create logos, buttons and banners
I can't upload photos why?
Uploading photos in bulk
How to Check your Filespace Usage
I get a "demo only" message when uploading my photos, why?
Free Photo Resizing Program - Infranview
Resize Images Using MS Office Picture Editor
Rotating Banners and Sizes
Inpage Slideshows
Rotating Images/Links in content
Thumbnails don't update when i change photos
Water marking and bulk size reduction software
Paint.net - another free photo manipulation tool
API - EDI
Retrieve Order Information
Retrieve Member Information
Email
Email Overview
Creating new POP3 or IMAP Email Mailbox Accounts
Secure SMTP - One SMTP for all ISPs
Domain Email and Minimising Spam
Sending emails using your domain email address
How many email addresses can I have using my domain?
What is a forwarding email address?
My email doesn't work
Can I have one domain email address forward to two email inboxes?
What spam filtering do you do?
Iphone / Smartphone email integration for gmail/google apps users
Web forms - email debugging
Scams and Hoaxes
Trademarks and Domains (mainly from Asia)
Bank Refunds - aka Nigerian Bank Scam
Reciprical Link Request
Fees for website directories claiming huge hits
Bulk Emailer, Members
Bulk Email
What is the bulk emailer?
Where is the Bulk Emailer?
Creating an Email Template
How to Send Newsletters to a Mailing List
Bulk Emailer Stats and Issues
Opt in / Opt Out / Collecting email addresses
Mailing List - Importing an existing list
Forums & Blogs
How do I create a forum?
What type of forum should I choose?
Blog Pages
Managing Membership
What are Members?
Member Security/Password Pages
Logout Issues On Password Protected Pages
Customising Registration Pages
Registration and Password Reminders
Automated membership plans and payment
Members are not Authorized automatically
Domains
Domain Names
Domain Name Registration Tutorial
How to transfer an existing (pre registered) domain name to your website
Requesting a UDAI
What are your nameservers and IP addresses
Domain name renewals
Lapsed Domain Names
Adding a Subdomain (sub host) to your site
verifying your domain with google, bing.
Website Statistics
Investigating Outages
Website Hosting
Hosting Speed / Specifications
What is a hosting fee?
What is your A record?
URL redirects
Outage - I can't see my website
How can I check my bandwidth usage?
Moving away from us
Slow speeds and Load balancing
Backups - All about Backups
Advanced
Fact Sheet
Importing a website designed externally
Menus - Active Page CSS Classes
FORMS
Messages versus Members
Forms - Alternative NMS Form Mailer
Advertising - Rotating Clickable Adverts
Help - File Site pages being overwritten by CMS pages
Add a news or events feed to another page
Adding javascript to your website
Search Engines
Selecting the right key phrases and keywords
The first paragraph is very important
Headings and Titles
Where do I enter Metatags?
META keywords
Natural URLS and SEO filenames
Search Engine Optimisation Example
Linking - Incoming Links
Web Statistics
Submit your website to search engines
Make changes often
Search Within My Own Website
Google Adwords
Google Sitemap XML
Uploading special files from Google or Google Analytics
Google Analytics - Tracking Code
Renewing domains for several years is a good idea
More Search Enging Optimisation Info Here
Will transferring my existing website to you reduce my existing SEO ranking?
Avoid flash and activeX
Facebook / Social Networking Links
FAQ Help Map